African Business Processing Outsourcing (ABPO) Ltd is a business process outsourcing (BPO) company based in Accra, Ghana that provides a range of professional support services designed to help organisations improve operations and customer engagement. It operates as a call centre and customer service outsourcing firm, supporting global clients by handling customer support, back‑office tasks, and contact‑centre services so that companies can focus more on their core business activities.

The company offers multi‑channel outsourcing solutions, including inbound and outbound call centre support, customer service, sales and marketing campaigns, technical support, transaction and order management, and front and back office process handling. These services are tailored to industries such as travel and hospitality, banking and financial services, technology, insurance, e‑commerce retail, education, media and entertainment, and real estate. ABPO also provides specialised services like virtual administration, legal verification, and customer data processing, helping businesses streamline operations and cut internal costs.

With a 24/7 operational capability, ABPO enables businesses, especially those in international markets such as the United States and the United Kingdom, to maintain customer engagement around the clock. Its outsourcing model allows companies to delegate non‑core functions like customer care, order handling, and administrative support to a team of trained professionals, reducing the need for internal recruitment and training. By doing so, ABPO supports efficiency, customer satisfaction, and organisational growth for its clients globally.