Concentrix CX Technologies Ltd is the Ghanaian branch of the global customer experience (CX) and business process outsourcing (BPO) leader Concentrix. This operation was previously known in Ghana as Webhelp Ghana Limited before the global combination of Webhelp into Concentrix was completed and the brand unified under the Concentrix name.

Concentrix is a global technology and services organisation that specialises in customer care, digital experience solutions, contact centre operations, and AI‑enhanced business support services. Its services encompass customer service outsourcing, technical support, sales support, and omni‑channel engagement solutions designed to help brands improve customer satisfaction and operational efficiency.

In Ghana, Concentrix CX Technologies Ltd (formerly Webhelp Ghana) plays a key role in the local BPO sector, creating hundreds of jobs and supporting international and regional clients with world‑class customer experience services. The company combines global standards, advanced technology, and local delivery capabilities to serve businesses in telecommunications, technology, financial services, and other key industries, contributing to Ghana’s growing outsourcing and digital services ecosystem.